IB M IntelliStation M Pro Ty pes 6220 and 6230Hard ware Maintenance Manual
viii IBM IntelliStation M Pro Types 6220 and 6230: Hardware Maintenance Manual
v Review the information in “System reliability considerations” on page 31.To remove the rear fan, complete the following steps:
3. Remove the front bezel. See “Removing the front bezel” on page 84. 4. Remove the support bracket. See “Removing the side
12. Remove the extender-card screws; then, disconnect the extender card connector from the system board edge connector, and remove
4. Press the drive retaining tab, gently slide the CD-ROM drive toward the front of the computer, and lift it out. 1394 Diskett
5. Press the drive retaining tab, gently slide the diskette drive toward the front of the computer, and lift it out. 1394 Bezel
7. From the underside, grasp the bezel-release latch in the center, and gently pull it back and away from the computer. Top/si
6. Using a screwdriver, gently pry the cover away from the computer in the rear, and slide the unit away from the computer.
Handle assembly Before you begin: v Read “Safety information” on page 129. v Read “Installation guidelines” on page 31. v Review
Adapter retainer Before you begin: v Read “Safety information” on page 129. v Read “Installation guidelines” on page 31. v Revie
Symptom-to-FRU index This index supports the IntelliStation M Pro computer. The symptom-to-FRU index lists symptoms, errors, and the p
General checkout The diagnostic programs are on the hidden partition on the hard disk. These programs are the primary method of tes
Beep/symptom FRU/action 1-2-3 (DMA page register write/read failed.) System board 1-3-1 (First 64K RAM test failed.) 1. DIMM 2. Memory
No-beep symptoms No-beep symptom FRU/action No beep occurs during POST. System board No beep, no video, and the system attention LED
Error code/symptom FRU/action 020-XXX-000 (Failed PCI interface test.) System board 030-XXX-00N (Failed SCSI interface test.) If N=0, syste
Error code/symptom FRU/action 215-XXX-000 (Failed IDE CD-ROM drive test.) 1. Try test with another CD-ROM. 2. CD-ROM drive cables. 3
CD-ROM drive problems Symptom FRU/action The CD-ROM drive is not recognized. 1. Make sure that: v The IDE channel to which the C
Hard disk drive problems Symptom FRU/action Not all drives are recognized by the hard disk drive diagnostic test (the Fixed Disk test
Memory problems Symptom FRU/action The amount of system memory displayed is less than the amount of physical memory installed. 1. Make
Monitor problems Symptom FRU/action The monitor works when you turn on the computer, but the screen goes blank when you start some ap
Option problems Symptom FRU/action An IBM option that was just installed does not work. 1. Make sure that: v The option is design
Serial port problems Symptom FRU/action The number of serial ports identified by the operating system is less than the number of seria
001 IS THE COMPUTER PART OF A CLUSTER? YES. Schedule maintenance with the customer. Shut down all computers related to the clust
Error code/symptom FRU/action 101, 102, 106 (System and processor error) System board 151 (Real time clock error) 1. Run diagnostics. 2
Error code/symptom FRU/action 662 (Diskette drive configuration error) 1. Run the Configuration/Setup Utility program and diagnostics. 2
SCSI error codes Error code FRU/action All SCSI Errors One or more of the following problems might be causing the error: v A fail
Message Action System under recommended CPU x temperature (level-warning; system reporting under temperature condition for CPU x) Ambient
System shutdown Refer to the following tables when experiencing a system shutdown that is related to voltage or temperature problems.
Hard disk drive checkout Message Action Hard drive x removal detected (level-critical; hard drive x has been removed) Information only;
1. Turn off the computer. 2. Make sure that the computer is cabled correctly. 3. Remove or disconnect the following devices (
v Have the same adapters and attachments in the same locations v Have the same address jumpers/terminators and cabling v Have
118 IBM IntelliStation M Pro Types 6220 and 6230: Hardware Maintenance Manual
Parts listing for IntelliStation M Pro Type 6220 and 6230 computer This parts listing supports the IntelliStation M Pro (Type 6220
General information The IBM IntelliStation M Pro Type 6220 and 6230 computers incorporate many of the latest advances in computing t
Index System (IntelliStation M Pro, Type 6220, Models 20X, B0X, 24X, B4X, 40X, 50X, 54X, D0X, 44X, D4X, E0X, E4X, 71x, 74x, G4x)
Index System (IntelliStation M Pro, Type 6220, Models 20X, B0X, 24X, B4X, 40X, 50X, 54X, D0X, 44X, D4X, E0X, E4X, 71x, 74x, G4x)
Type 6230 This parts listing supports the IntelliStation M Pro Type 6230. 139412345678910111213141516171819 Index System, IntelliStation
Index System, IntelliStation M Pro, Type 6230, Models 13Z, 20X, B0X, 25X, B5X, 27X, B7X, 33X, 34X, C4X, 35Z, 36X, C6X, 38X, C8X,
Index System, IntelliStation M Pro, Type 6230, Models 13Z, 20X, B0X, 25X, B5X, 27X, B7X, 33X, 34X, C4X, 35Z, 36X, C6X, 38X, C8X,
Index System, IntelliStation M Pro, Type 6230, Models 13Z, 20X, B0X, 25X, B5X, 27X, B7X, 33X, 34X, C4X, 35Z, 36X, C6X, 38X, C8X,
Keyboard FRU No. German 89P8313 Greek 89P8314 Hebrew 89P8315 Hungarian 89P8316 Iceland 89P8317 Italy 89P8319 Japanese 89P8320 Korean 89P8321
IBM power cord part number Used in these countries and regions 13F9940 Argentina, Australia, China (PRC), New Zealand, Papua New Guin
128 IBM IntelliStation M Pro Types 6220 and 6230: Hardware Maintenance Manual
Related service information The service procedures are designed to help you isolate problems. They assume that you have model-specific
Notices and statements used in this book The caution and danger statements that appear in this book are also in the multilingual S
Electrical safety CAUTION: Electrical current from power, telephone, and communication cables can be hazardous. To avoid personal inj
v Never assume that power has been disconnected from a circuit. First, check that it has been powered off. v Always look caref
3. Check the power cord: a. A third-wire ground connector must be in good condition. Use a meter to measure third-wire ground
Grounding requirements Electrical grounding of the computer is required for operator safety and correct system function. Proper groundi
Statement 1: DANGERElectrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: v Do
Statement 2: CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommende
Statement 4: ≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb) CAUTION: Use safe practices when lifting. Statement
Statement 8: CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous vol
ADVERTENCIA: El contacto con el cable de este producto o con cables de accesorios que se venden junto con este producto, pueden e
Instrução 2 CUIDADO: Ao substituir a bateria de lítio, utilize apenas uma bateria IBM, Número de Peça 33F8354 ou uma bateria de
Features and specifications — M Pro Type 6220 (desktop model) The following table provides a summary of the features and specificat
Instrução 4 ≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) CUIDADO: Ao levantar a máquina, faça-o com segurança. I
Instrução 8 CUIDADO: Nunca remova a tampa de uma fonte de alimentação ou de qualcuer peça que tenha esta etiqueta afixada. Níve
142 IBM IntelliStation M Pro Types 6220 and 6230: Hardware Maintenance Manual
Related service information 143
2350 11050110144 IBM IntelliStation M Pro Types 6220 and 6230: Hardware Maintenance Manual
Related service information 145
Important: Toutes les consignes Attention et Danger indiquées dans la bibliothèque IBM documentation sont précédées d’un numéro. Ce de
Notice n° 1 DANGER Le courant électrique passant dans les câbles de communication, ou les cordons téléphoniques et d’alimentation
Notice n° 2 ATTENTION: Remplacez la pile au lithium usagée par une pile de référence identique exclusivement - voir la référence
Notice n° 4 ≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) ATTENTION: Faites-vous aider pour soulever cm produit.
Features and specifications — M Pro Type 6230 (tower model) The following table provides a summary of the features and specificatio
Notice n° 8 ATTENTION: N’ouvrez jamais le bloc d’alimenation ou tout élément sur lequel est apposée l’étiquette ci-dessous. Des t
Hinweis 1 VORSICHT Elektrische Spannungen von Netz-, Telefon- und Datenübertragungsleitungen sind gefährlich. Aus Sicherheitsgründen: v
Hinweis 2 ACHTUNG: Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 oder durch eine vom Hersteller
Hinweis 4 ≥18 kg ≥32 kg ≥55 kg ACHTUNG: Beim Anheben der Maschine die vorgeschriebenen Sicherheitsbestimmungen beachten. Hinwe
Hinweis 8 ACHTUNG: Die Abdeckung oder eine Komponente eines Nezteils, die wie nachfolgend aufgeführt gekennzeichnet ist, darf keinesf
Avviso 1 PERICOLO La corrente elettrica circolante nei cavi di alimentazione, del telefono e di segnale è pericolosa. Per evitare
Avviso 2 ATTENZIONE: Quando si sostituisce la batteria al litio, utilizzare solo una batteria IBM con numero parte 33F8354 o batte
Avviso 4 ≥18 kg ≥32 kg ≥55 kg ATTENZIONE: Durante il sollevamento della macchina seguire delle norme di sicurezza. Avviso
Avviso 8 ATTENZIONE: Non togliere mai il coperchio di un alimentatore o qualsiasi parte su cui è posta la seguente etichetta. T
Related service information 159
Controls and indicators The following illustration shows the controls and indicators on the M Pro Type 6220 desktop computer. Note:
160 IBM IntelliStation M Pro Types 6220 and 6230: Hardware Maintenance Manual
> 50 Kg50232350 11050 110Related service information 161
162 IBM IntelliStation M Pro Types 6220 and 6230: Hardware Maintenance Manual
Related service information 163
235011050110Notices This information was developed for products and services offered in the U.S.A. IBM may not offer the products, se
U.S.A.INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMP
Intel, MMX, and Pentium are trademarks of Intel Corporation in the United States, other countries, or both. Microsoft, Windows, and
Some software may differ from its retail version (if available), and may not include user manuals or all program functionality. Prod
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not
Chinese Class A warning statement Japanese Voluntary Control Council for Interference (VCCI) statement Power cords For your safety,
Diskette-eject button Press this button to release a diskette from the diskette drive. Ethernet transmit/receive activity LED When this
IBM power cord part number Used in these countries and regions 13F9979 Afghanistan, Albania, Algeria, Andorra, Angola, Armenia, Austri
IBM power cord part number Used in these countries and regions 6952300 Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda,
172 IBM IntelliStation M Pro Types 6220 and 6230: Hardware Maintenance Manual
Index Aacoustical noise emissions 5, 6 adapterinstalling 36 mini-PCI 35, 36 retainer 77, 98 SCSI 57 adaptersconsiderations 35, 54 full le
connectors (continued)IEEE 1394 71 input/output 69 input/output on Type 6220 69 input/output on Type 6230 70 internal cable 51 memory 5
filler panel 60 FireWire adapterinstalling 36 front bezel 84 Ggeneral checkout 1 grounding requirements 133 guidelines, option installatio
mouseconnector 71 port 71 mouse problems 105 Nnetwork connection problems 28 no-beepsymptoms 101 notes, important 166 noticesbook 4 electro
removing (continued)power button 85 power supply 89 rear fan 90 side cover 52 speaker 79 support bracket on Type 6220 35 support brack
using (continued)recovery-repair disketteWindows 24 SCSISelect Utility program 14 Vvideoadapter 5, 6 analog connector 73 connector 74 digit
Notes: 1. Turn on all external devices, such as the monitor, before turning on the computer. 2. The power-on LED on the front
Part Number: 90P2681 (1P) P/N: 90P2681
The operating system and application programs start from the hard disk drive. If your computer is attached to a network, the compu
Configuration The following configuration programs are available to configure the computer: v Configuration/Setup Utility The Configurat
Configuration/Setup Utility menu choices The following choices are on Configuration/Setup Utility main menu. You can press F1 to displ
This choice is on the full Configuration/Setup Utility menu only. v Advanced Setup Select this choice to change values for advance
v If you have forgotten the user password and an administrator password is set, type the administrator password at the power-on
– Boot Device Configuration Select this choice to configure SCSI device parameters. You must know the SCSI ID of the device that
16 IBM IntelliStation M Pro Types 6220 and 6230: Hardware Maintenance Manual
Diagnostics This section provides basic troubleshooting information to help you resolve some problems that might occur. Diagnostic tools
If POST detects a problem (more than one beep sounds), an error message appears on the screen. See “Beep symptoms” on page 99 an
User Aborted You stopped the test before it was completed. Not Applicable You attempted to test a device that is not present in th
IB M IntelliStation M Pro Ty pes 6220 and 6230Hard ware Maintenance Manual
4. Select View Test Log from the list that appears; then, follow the instructions on the screen. The test log records data about
Attention: The Product Recovery program will erase all files on drive C only. It does not affect the data on the hidden recovery
Device drivers for IBM devices and the instructions to install them (readme.txt) are on the Device Drivers and Enhanced Diagnostics
When the tests have been completed, you can view the test log by selecting Utility from the top of the screen. Creating an emerge
Complete the following steps to create a recovery-repair diskette for Red Hat Linux: 1. Start your computer. 2. When the operati
6. Locate the boot block recovery jumper (J6) on the system board, removing any adapters that impede access to the jumper. The
5. When the computer starts for the first time after the BIOS is updated, press F1 to select the Configuration/Setup Utility pro
15. Replace the computer cover; then, reconnect all external cables and power cords and turn on the peripheral devices. 16. Turn
You can use the Ethernet wrap test to determine whether a hardware problem is causing the Ethernet connection to fail. To perform
Ethernet controller problem FRU/actions Data is incorrect or sporadic. v Make sure that you are using Category 5 or higher cabling w
Note Before using this information and the product it supports, read “Notices” on page 164.Fourth Edition (December 2004) The most r
Complete the following steps to replace the battery: 1. Follow any special handling and installation instructions that come with t
Installing options This chapter provides instructions for installing or replacing options in your computer. For a list of supported o
v Remove the device from its package, and install it directly into the computer without setting down the device. If it is neces
System-board option connectors The following illustration shows the system-board connectors for user-installable options. Microprocessorand
System-board external connectors The following illustration shows the input/output port connectors on the system board. KeyboardMouseUSB p
Removing and installing the support bracket When working with some options, such as hard disk drives and memory modules, you must f
to assign system resources. Then, the system starts the PCI devices in the following order, if you have not changed the default s
10. Remove the adapter from the static-protective package, carefully grasp the adapter by the top edge or upper corners, and alig
Internal drive bays Your M Pro Type 6220 comes with an IDE CD-ROM, CD-RW, or DVD/CD-RW drive in bay 2 and a hard disk drive in
5. Rotate the drive bay cage until the latch catches the front of the computer chassis. 6. Touch the static-protective package
About this manual This manual contains diagnostic information, a Symptom-to-FRU index, service information, error codes, error messages,
6. Rotate the hard disk drive cage, and remove it from the computer. 7. Remove the screws holding the drive in place. 8.
Note: If you are installing a drive that contains a laser, observe the following safety precaution. Statement 3: CAUTION: When la
13. Connect one end of the IDE signal cable into the back of the drive and the other end of the cable into the IDE connector
8. Touch the static-protective package containing the new drive to any unpainted metal surface on the computer; then, remove the
Power and signal cables for internal drives Your computer uses cables to connect parallel IDE and serial ATA devices to the power
Notes: 1. When you restart the computer after adding or removing a DIMM, the computer displays a message that the memory configu
Table 3. Memory installation sequence DIMMs Slots 1 DIMM 1 2 DIMMs 1, 3 4 DIMMs 1, 2, 3, 4 7. Open the retaining clips and, i
Before you begin, obtain the following items: v A flat-blade screwdriver v An adjustable wrench v A 19 mm (0.75 in.) rope cli
Complete the following steps to replace the cover: 1. Make sure that all cables, adapters, and other components are installed and
Installing options in the M Pro Type 6230 (tower model) This section provides instructions for installing hardware options in the I
iv IBM IntelliStation M Pro Types 6220 and 6230: Hardware Maintenance Manual
System-board option connectors The following illustration shows the system-board connectors for user-installable options. Microprocessorand
System-board internal connectors The following illustration shows the internal connectors on the system board. Microprocessor fanconnector
System-board external connectors The following illustration shows the external input/output port connectors on the system board. Keyboard
4. Pull the cover-release latch away from the computer, and push the cover toward the rear of the computer. Lift the side cover
4. Disengage the front end of the support bracket from the computer and set the bracket aside. 1394 To reinstall the support br
Installing an adapter Note: The AGP Pro slot and PCI slots 1, 2, and 3 must be empty for you to access the IEEE 1394 adapter
8. Remove the adapter from the static-protective package, carefully grasp the adapter by the top edge or upper corners, and align
14. Replace the support bracket (see “Removing and installing the support bracket” on page 53). 15. Replace the side cover (see
Installing internal drives Depending on your computer model, you might have one or more of the following drives installed in your c
Preinstallation steps Some of these steps are required only the first time you install a hard disk drive in a specific bay. 1. R
Contents About this manual . . . . . . . . . . . . . . . . . . . . . . . iii Important safety information . . . . .
5. Use a screwdriver to pry the filler panel and EMC shield away from the computer. Note: If you are installing a drive that
6. Touch the static-protective package containing the drive to any unpainted metal surface on the computer; then, remove the drive
5. Grasp the drive cage, and rotate the cage out of the computer until it locks into place with the drive-cage retention tab a
Power and signal cables for internal drives Your computer uses cables to connect parallel IDE, serial ATA, and SCSI devices to the
– SCSI: The following cables can be used to attach SCSI devices to the integrated SCSI controller on the system board: - An U
Complete the following steps to install a DIMM: 1. Review the safety information beginning on page 129, “Installation guidelines”
11. Insert the DIMM into the connector. Firmly press the DIMM straight down into the connector by applying pressure on both ends
Complete the following steps to install a rope clip: 1. Turn off the computer and all attached devices. 2. Disconnect all exter
Complete the following steps to replace the side cover: 1. Make sure that all cables, adapters, and other components are installe
Input/output connectors Connect optional external devices to the connectors on the front and rear of the computer. Your computer has
Network connection problems . . . . . . . . . . . . . . . . . .28 Ethernet controller troubleshooting chart . . . . . .
The following illustration shows the locations of the connectors on the M Pro Type 6230. Power cordconnectorMouseKeyboardParallelSerialco
Auxiliary-device (pointing-device) connector There is one auxiliary-device connector on the rear of the computer. Use this connector to
Keyboard connector There is one keyboard connector on the rear of the computer. Use this connector to connect a PS/2 (non-USB) keyb
marketing representative. To receive an indication of SCSI hard-disk drive activity, you must also connect the SCSI adapter to the
Digital (DVI-I) video connector 1C1 C2C3C5C4 Low force helical-60 (LFH-60) video connector Some models come with a digital video i
FRU information (service only) The field replaceable unit (FRU) procedures are intended for trained servicers who are familiar with I
v Read “Installation guidelines” on page 31. v Review the information in “System reliability considerations” on page 31.Complete
Adapter retainer Before you begin: v Read “Safety information” on page 129. v Read “Installation guidelines” on page 31. v Revie
5. Push the two of the four tabs on the right of the chassis toward the rear, and then push in until the fan is released. P
Speaker Before you begin: v Read “Safety information” on page 129. v Read “Installation guidelines” on page 31. v Review the in
Microprocessor/fan-sink assembly . . . . . . . . . . . . . . . . .88 Power supply . . . . . . . . . . . . . . . .
3. Swing the diskette drive cage up. 4. Disconnect the internal power-supply cables. 5. Remove the two screws that secure
6. Remove the fan-sink assembly from the microprocessor: a. Detach the fan-sink cable. b. Loosen the two captive screws (in le
7. Rotate the locking lever on the microprocessor socket from its closed and locked position until it stops or clicks in the fu
6. Remove any of the following components that are installed on the system board: v Battery (see “Replacing the battery” on pag
7. Remove the 12 screws that secure the system board to the chassis, and put them in a safe place. Note: Four of the screws
5. Release the two tabs at the top edge of the bezel, and pull the top of the bezel slightly away from the computer. 1394 6
6. To remove the power-switch and LED panel, press in on the tab on the left side of the panel; then, squeeze the top and bo
4. Pull the retaining latches on the mini-PCI connector apart, and remove the IEE 1394 adapter. To replace the mini-PCI IEEE 1
Microprocessor/fan-sink assembly Before you begin: v Read “Safety information” on page 129. v Read “Installation guidelines” on page
5. Free the processor from the system board by rotating the processor socket lever arm upward to its maximum vertical position. 6
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