COLOR SCANNERUSER’S GUIDEshallot.book Page i Thursday, January 27, 2000 9:59 PM
4 Welcome!Reading Your Reference GuideYour electronic EPSON GT-10000 Software Reference Guide is on your EPSON GT-10000 Scanner Software CD-ROM. You
94 Solving ProblemsSolving Problems with the Automatic Document FeederThis section gives you instructions for fixing paper jams and adjusting the sca
Solving Problems 95If paper jams in the paper eject position, open the cover on the right and slowly pull out the jammed paper as shown. (Be careful
96 Solving ProblemsWhere To Get HelpEPSON Technical SupportEPSON provides technical assistance through electronic support services and automated tele
Solving Problems 97Before you call, please have the following information ready: Product name (EPSON GT-10000) Product serial number (located on th
98 Solving Problemsshallot.book Page 98 Thursday, January 27, 2000 9:59 PM
99Chapter 7Maintaining andTransporting Your ScannerThis chapter explains how to care for your scanner and prepare it for a move.Cleaning the ScannerTo
100 Maintaining and Transporting Your ScannerReplacing the Fluorescent LampThe luminosity of the fluorescent lamp declines over time. If the lamp bre
101Appendix AInstalling the TCP/IP ProtocolTo use your EPSON GT-10000 as a network scanner, the computers must be configured and operational on an exi
102 Installing the TCP/IP Protocol4. When you see the screen on the right, select Protocol from the list and click the Add button. The Select Network
Installing the TCP/IP Protocol 103When you have your IP address, follow the steps below to assign it to your computer.1. Select TCP/IP on the list of
Welcome! 53. Click View Reference Guide. You see this window:4. Click one of the topics on the left to expand its contents. Then click the subtopic y
104 Installing the TCP/IP ProtocolInstalling the TCP/IP Protocol on Windows NT 4.01. Double-click the Network icon in the Control Panel. If necessary
Installing the TCP/IP Protocol 105Assigning an IP AddressIf your network is connected to the Internet, ask your Internet provider or system administr
106 Installing the TCP/IP Protocolshallot.book Page 106 Thursday, January 27, 2000 9:59 PM
107Appendix BSpecificationsThis appendix provides the technical specifications for your scanner and the optional automatic document feeder.Specificati
108 SpecificationsBrightness: 7 levelsLine art settings: Fixed threshold with Text Enhancement Technology (TET)enabledHalftoning process: AAS (Auto A
Specifications 109ElectricalCheck the label on the back of the scanner for voltage information.EnvironmentalSpecifications 100 to 120 VAC model 220 t
110 SpecificationsSafety ApprovalsSafety standards: UL 1950 with D3CSA C22.2 No. 950EN60950 (VDE)IEC950 (ROSTEST, PSB)EN 60950 (NEMKO)EMC: FCC part 1
Specifications 111SCSI InterfaceInterface type: ANSI X3T9.2/375R Revision 10L (SCSI 2)Functions: BUS FREE phaseARBITRATION phaseSELECTION/RESELECTION
112 SpecificationsInitialization MethodsThe scanner can be initialized (returned to a fixed set of conditions) in these ways:Optional Automatic Docum
Specifications 113Dimensions: Width: 23.6 inches (601 mm)Depth: 20.8 inches (528 mm)Height: 4.8 inches (122 mm)Weight: 35.2 lb (16 kg)Documents Su
6 Welcome!With Acrobat Reader, you have several ways to navigate through text: Click on hot topics, which are usually underlined or displayed in a d
114 SpecificationsElectricalPower supply: Supplied through the scanner24 ± 10% VDC5 ± 10% VDCConsumption current: 24 VDC: 2.0 A5 VDC: 0.3 AInsulation
115Appendix CNoticesThis appendix includes system and environmental requirements, safety instructions, and other important information about your EPSO
116 Notices Do not attempt to service the scanner yourself. Unplug the scanner and refer servicing to qualified service personnel under the followi
Notices 117ENERGY STAR ComplianceAs an ENERGY STAR Partner, EPSON has determined that this product meets the ENERGY STAR guidelines for energy effici
118 NoticesDECLARATION of CONFORMITYAccording to 47CFR, Part 2 and 15 for Class B Personal Computers and Peripherals; and/or CPU Boards and Power Sup
Notices 119FCC Compliance StatementFor United States UsersThis equipment has been tested and found to comply with the limits for a Class B digital de
120 NoticesLimited WarrantyWhat Is Covered: Epson America, Inc. (“EPSON”) warrants to the first end user customer of the EPSON product enclosed with
Notices 121THE WARRANTY AND REMEDY PROVIDED ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS OR IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO,
122 Noticesshallot.book Page 122 Thursday, January 27, 2000 9:59 PM
123IndexAAccelerator board, 81Accessories, 97Adobe Acrobat Reader, 5 to 6features, 2locating the PDF manuals, 6Adobe PhotoDeluxefeatures, 2installing,
7Chapter 2Setting Up Your ScannerSetting up your scanner is easy—just follow the steps in this chapter in the order listed below. 1. Unpack and choos
124 IndexEPSON TWAIN Profeatures, 2installing, 19 to 32, 35problems, 86 to 87scanning with, 47 to 49starting, 52uninstalling, 93EPSON TWAIN Pro Netwo
Index 125OOPERATE button, 9OPERATE light, 13, 85PPaper jams, fixing, 94 to 95PhotoDeluxefeatures, 2installing, 33Photographsresolution, 44scaling, 45
126 IndexSCSIcable length, 13connecting to the scanner, 13 to 14ID number, 11software, installing, 14 to 18specifications, 111terminator switch, 12SC
Index 127Windows NT 4.0scanner software, installing, 29 to 32,67 to 74scanner software, uninstalling, 93SCSI software, installing, 16 to 18TCP/IP Pro
8 Setting Up Your ScannerAlong with this guide, your EPSON GT-10000 comes with these items:Choosing a Good Place for Your ScannerHere are some points
Setting Up Your Scanner 9Identifying Scanner PartsYour scanner has the following parts:document coverdocument tabletransportation lock carriage(at ho
10 Setting Up Your ScannerInstalling the SCSI Interface BoardYou must install your SCSI board before installing the scanner driver and software appli
Setting Up Your Scanner 11Unlocking the ScannerBefore connecting the scanner to a power source, you must release the transportation lock, located on
12 Setting Up Your ScannerSetting the SCSI TerminatorThe scanner’s SCSI terminator is built-in, with a switch to turn it on or off on the scanner’s b
Setting Up Your Scanner 13Connecting the Scanner to Your ComputerTo make sure your scanner is working properly, it’s a good idea to turn it on before
ii Copyright NoticeAll rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by
14 Setting Up Your Scanner4. Plug in the power cables for your computer, scanner, and other external SCSI devices.Always turn on your scanner first.
Setting Up Your Scanner 15If the SCSI driver wasn’t automatically installed, and EZ-SCSI fails to find the driver, follow the steps below. You may be
16 Setting Up Your Scanner5. When you see a screen indicating that Windows is ready to install the best driver for this device, click Next to begin d
Setting Up Your Scanner 17Before you start, turn on your scanner, then turn on your computer.1. Log onto Windows NT. After you see the Windows deskto
18 Setting Up Your Scanner6. When you see the screen on the right prompting you for the location of the driver, check Specify a location. Browse to t
Setting Up Your Scanner 19Installing the Software for Windows 98This procedure automatically installs your EPSON TWAIN Pro driver for stand-alone sca
20 Setting Up Your Scanner3. Select Search for the best driver for your device, and clickNext.4. Insert the EPSON GT-10000 Scanner Software CD-ROM in
Setting Up Your Scanner 21The EPSON Screen Calibration Utility calibrates the preview image you see in your EPSON TWAIN Pro driver to match your moni
22 Setting Up Your Scanner3. Select Presto! PageManager for EPSON and Acrobat Reader (if necessary). (A check mark appears beside selected applicatio
Setting Up Your Scanner 233. If necessary, click the General tab. Click the Test Scanner or Camera button. If the scanner is operating properly, Devi
Contents iiiContentsChapter 1 WELCOME!1About Your Scanner 1Registering Your Scanner 2About Your Software 2About Your Documentation 3Warnings, Cau
24 Setting Up Your Scanner3. Click the Utility tab. Make sure Select as default scanner for EPSON TWAIN Pro is checked, and then clickOK.4. Click OK
Setting Up Your Scanner 251. Make sure your SCSI board and SCSI driver are installed and the scanner is connected to your computer.2. Turn on your sc
26 Setting Up Your Scanner5. When you see the window on the right, click Finish. Then restart your computer.Continue with the instructions in the nex
Setting Up Your Scanner 273. You must install EPSON TWAIN Pro to use your scanner. Make sure a check mark appears beside it. (A check mark appears be
28 Setting Up Your Scanner5. Click Test to check the connection. If the scanner software is installed correctly, you see Status: Device Ready under S
Setting Up Your Scanner 29To make sure your scanner driver is installed correctly, verify that the scanner is listed in the Windows Device Manager. (
30 Setting Up Your Scanner4. When you see the EPSON Software Setup window, click Add Software.5. You must install EPSON TWAIN Pro to use your scanner
Setting Up Your Scanner 316. Follow the instructions on the screen to install EPSON TWAIN Pro. When installation is complete, you see the window on t
32 Setting Up Your Scanner8. When you see the Screen Calibration window, move the slider right or left until the stripes match as closely as possible
Setting Up Your Scanner 33Installing Adobe PhotoDeluxe and Xerox TextBridge ProFollow the instructions in this section to install Adobe PhotoDeluxe a
iv ContentsChapter 3 USING THE OPTIONAL ADF35Unpacking the Optional ADF 36Installing the Optional ADF 36Loading Documents 39Chapter 4 HOW TO SCAN43Sc
34 Setting Up Your Scannershallot.book Page 34 Thursday, January 27, 2000 9:59 PM
35Chapter 3Using the Optional ADFThe optional automatic document feeder (ADF) (part number GT10000ADF) automatically loads multi-page documents into y
36 Using the Optional ADFUnpacking the Optional ADFMake sure the following items are included in the ADF box. Contact your EPSON dealer if anything i
Using the Optional ADF 373. Insert the installation screws that came with the ADF into the holes in the back of the scanner and secure them with the
38 Using the Optional ADF6. Twist the knobs onto the ends of the screws and tighten them using the enclosed screwdriver tool.7. Attach the ADF’s conn
Using the Optional ADF 398. Peel off the backing from the stopper and from the paper out support provided with the ADF. Then attach the stopper and p
40 Using the Optional ADFBefore loading the ADF, make sure the document: Has no wet ink on it. Has no holes. Is not ripped or wrinkled. Has no st
Using the Optional ADF 41Follow these steps:1. Slide the edge guides all the way out.2. Place your document in the ADF.If you’re using EPSON TWAIN Pr
42 Using the Optional ADF3. Slide the edge guides to the edges of your paper.4. Follow the steps in “Scanning From Start to Finish” on page 46 to sca
43Chapter 4How to ScanThis chapter offers you some tips for getting the best scan, gives an overview of the scanning process, and describes how to set
Contents vUsing a Network Scanner 75Starting EPSON Scan Server 76Starting EPSON TWAIN Pro Network 77Starting a Scan 78Stopping a Scan in Progress
44 How to ScanFor details on using EPSON TWAIN Pro or EPSON TWAIN Pro Network, see your electronic EPSON GT-10000 Software Reference Guide. If you pu
How to Scan 45Scanning Color ImagesIf the colors in your scanned image don’t match those in your original document, try experimenting with the Unshar
46 How to ScanScanning From Start to FinishThis section contains step-by-step instructions for scanning an image. Before you scan, make sure you’ve s
How to Scan 47Scanning with EPSON TWAIN ProScans are always performed from within a host application (the application into which you plan to import t
48 How to Scan4. The EPSON TWAIN Pro main window appears.Choose the Document Source, Image Type, and Destination.For example, if you’re scanning a ph
How to Scan 496. Choose your scan settings.Click theAuto Locate button to automatically define the scan area around the edges of your image. You can
50 How to ScanUsing the ] Start ButtonYou can load a document in the scanner, press the ] Start button, and watch while Presto! PageManager starts
How to Scan 51Windows 98Follow these steps to assign an application to the ] Start button:1. Double-click the Scanners and Cameras icon in the Windo
52 How to ScanWhenever you press the scanner’s ] Start button, the application you assigned starts. If you assigned Presto! PageManager, it automati
How to Scan 53Setting Up Presto! PageManager for One-Touch ScanningYou can set up Presto! PageManager to send your image directly to another applicat
vi ContentsAppendix A INSTALLING THE TCP/IP PROTOCOL101Installing the TCP/IP Protocol on Windows 98 and Windows 95 101Assigning an IP Address 102In
54 How to Scan3. Click the Suppress TWAIN User Interface checkbox to select it. The settings for your scan become active.4. Choose the default settin
55Chapter 5Network ScanningBefore you can use the EPSON GT-10000 as a network scanner, your computers must be configured and operational on an existin
56 Network ScanningThe illustration below shows a sample network configuration in which network scanning is available. The software you install depen
Network Scanning 57Follow the instructions for your operating system: If you’re running Windows 98, continue with the next section, “Installing the
58 Network Scanning3. Select Search for the best driver for your device, and clickNext.4. Insert the EPSON GT-10000 Scanner Software CD-ROM in your d
Network Scanning 597. When you see the Screen Calibration window, move the slider right or left until the stripes match as closely as possible. (The
60 Network ScanningFinishing the Scanner Server Installation on Windows 98Before your computer can share its scanner, you must install EPSON Scan Ser
Network Scanning 614. Follow the instructions on the screen to install EPSON Scan Server and any other software you selected in the software selectio
62 Network Scanning2. Select EPSON GT-10000, if necessary, and click the Properties button. You see the EPSON GT-10000 Properties window.3. Click the
Network Scanning 63Installing the Scanner Server Software for Windows 95Follow the instructions in this section to install your EPSON GT-10000 scanne
1Chapter 1Welcome!The EPSON® GT-10000 is a 36-bit, large-format professional scanner that delivers superior results and versatility for business user
64 Network Scanning3. Click Other Locations. 4. Make sure your scanner software CD-ROM is in the drive. Browse to the following location on your CD-R
Network Scanning 65Finishing the Scanner Server Installation on Windows 95Before your computer can share its scanner, you must install EPSON Scan Ser
66 Network Scanning4. If you’re not installing EPSON TWAIN Pro, go to step 7.If you’re installing EPSON TWAIN Pro, follow the instructions on the scr
Network Scanning 677. Follow the instructions on the screen to install EPSON Scan Server. When you see the window on the right, make sure GT-10000 is
68 Network ScanningFollow the instructions below to automatically install your EPSON GT-10000 scanner driver and other software on your scanner softw
Network Scanning 696. If you’re not installing EPSON TWAIN Pro, go to step 9.If you’re installing EPSON TWAIN Pro, follow the instructions on the scr
70 Network Scanning9. Follow the instructions on the screen to install EPSON Scan Server. When you see the window on the right, make sure GT-10000 is
Network Scanning 71Changing the Scanner Server Start Up ModeYou can set up the scanner server to start in either Dialog Box or Icon mode.In Dialog Bo
72 Network ScanningSetting Up Client ComputersYou can set up any Windows 98, Windows 95, or Windows NT 4.0 computer as a client, as long as it is con
Network Scanning 733. Select EPSON TWAIN Pro Network. (A check mark appears beside selected applications.) Click to select other software you want to
2 Welcome!Registering Your ScannerPlease take a minute to fill out the registration card for your EPSON GT-10000 scanner and mail it back to us. This
74 Network Scanning6. Follow the instructions on the screen. When you see the Screen Calibration window, move the slider right or left until the stri
Network Scanning 75Using a Network ScannerHere are a few guidelines for network scanning: Turn on the scanner first. The scanner server must be turn
76 Network ScanningStarting EPSON Scan ServerEPSON Scan Server starts automatically whenever the scanner server is turned on. When EPSON Scan Server
Network Scanning 77Starting EPSON TWAIN Pro NetworkWhen you start EPSON TWAIN Pro Network on your client computer, you connect to the scanner server.
78 Network ScanningStarting a ScanYou can start a scan on your network scanner in several ways. However, the client computer must be running EPSON TW
Network Scanning 79Stopping a Scan in ProgressYou can stop a scan in progress from either the client computer or the scanner server: To cancel a sca
80 Network Scanningshallot.book Page 80 Thursday, January 27, 2000 9:59 PM
81Chapter 6Solving ProblemsThis chapter helps you diagnose and solve scanner problems. It explains how to upgrade your computer system to improve scan
82 Solving ProblemsIndicator LightsIf an error occurs, the scanner stops operating. The READY and ERROR lights indicate the type of error.Scanner ind
Solving Problems 83Problems and SolutionsIf you’re having problems, check this section.Set-Up ProblemsYou can’t install the scanner softwareMake sure
Welcome! 3About Your DocumentationThis guide describes: Setting up your scanner and installing your software. Installing and using the optional aut
84 Solving ProblemsYour scanner name doesn’t appear in the Scanner Selection list when installing EPSON TWAIN Pro Check your cable connections, or tr
Solving Problems 85Scanner ProblemsThe OPERATE light doesn’t come on or blinks slowlyCheck the scanner power cord. Make sure the power cord is securel
86 Solving Problems If you’re using a network scanner, the scanner may have timed out. Check the time out setting on the EPSON TWAIN Pro Network wind
Solving Problems 87 Check for conflicts in your SCSI ID number setting, I/O address, the interrupt setting for your SCSI board, and other settings. F
88 Solving ProblemsThe scanner software doesn’t work properly Make sure the system requirements (for example, the operating system version) are corre
Solving Problems 89Scanning Problems The file size is too bigAdjust your scan settings. Try selecting a lower resolution (dpi), or scan only part of t
90 Solving ProblemsYour scanned image is blurred or distorted Check the position and condition of your document. Make sure the document is placed fla
Solving Problems 91Your image scans at an angleCheck the position of your document. It may be placed at an angle on the document table. Align it so th
92 Solving ProblemsThe colors in your scanned image look strange, or look different than the colors in the original document Run the EPSON Screen Cal
Solving Problems 93Uninstalling the Scanner SoftwareIf you’ve tried every other solution and your system still doesn’t recognize your scanner, try un
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