79
APPENDIX
D
Troubleshooting
This appendix provides basic troubleshooting information and solutions for solving
HBA problems. The appendix contains the following sections:
■ “Troubleshooting Checklist” on page 79
■ “Silencing the Alarm” on page 80
■ “Recovering From a Disk Drive Failure” on page 80
Troubleshooting Checklist
If you encounter difficulties installing or using the Sun StorageTek SAS RAID
Internal HBA, check these items first:
■ With the computer powered off, check the connections to each disk drive, power
supply, LED connector, and so on.
Try disconnecting and reconnecting disk drives from the HBA.
■ Check that the HBA is installed in a compatible expansion slot (x8 PCI Express).
■ Ensure that the HBA is firmly seated and secured in the expansion slot.
■ If the HBA is not detected during system boot, try installing it in a different
compatible expansion slot.
■ Did the driver install correctly?
■ If you have external disk drives (or other devices), are they powered on?
If you are still unable to resolve a problem, you can find additional troubleshooting
information and direction at http://www.sun.com.
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