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Appendix C: Troubleshooting104
Accessing Your CD-ROM Drive
If you need to access your CD-ROM drive from Drive Image, you will need to add the
command in the CONFIG.SYS file to load your CD-ROM driver. You will also need to
add the command in the AUTOEXEC.BAT file to load the CD-ROM extensions.
1
At the DOS prompt, change to the directory of the CONFIG.SYS you want to edit.
For example, if you are editing the CONFIG.SYS on a boot diskette, type
drive
:
(where
drive
is the drive letter of the boot diskette), then press <Enter>.
2
Type EDIT CONFIG.SYS and press <Enter> to start the DOS Editor and retrieve
the CONFIG.SYS file.
3
Add either the DEVICE or DEVICEHIGH command. For example, type
DEVICE=[drive:][path]filename [dd-parameters]
or
DEVICEHIGH=[drive:][path]filename [dd-parameters]
where [
drive
:][
path
]
filename
specifies the location and name of the CD-ROM device
driver and [dd-
parameters
] specifies any command-line information the device driver
requires.
You may want to use DEVICEHIGH if you need to conserve conventional memory. See
“Freeing Conventional Memory to Run Drive Image” on page 105.
For more information on your device driver, consult the documentation that came
with your CD-ROM.
4
Click File
➤
Save to save the file.
5
Click File
➤
Open and retrieve the AUTOEXEC.BAT file.
6
Add the command line MSCDEX.EXE.
7
Click File
➤
Save to save the file.
8
Click File
➤
Exit to exit the editor.
- Drive Image 5.0 1
- PowerQuest® Drive Image® 5.0 2
- User Guide 2
- Table of Contents 5
- Table of Contentsvi 6
- PowerQuest Drive Image vii 7
- Introduction 9
- Introduction2 10
- Getting Started 11
- Installing Drive Image 12
- PowerQuest Drive Image 5 13
- Chapter 1: Getting Started6 14
- PowerQuest Drive Image 7 15
- Running QuickImage 16
- Running Drive Image DOS 16
- Uninstalling Drive Image 17
- Getting Online Help 17
- QuickImage 19
- Overview 20
- PowerQuest Drive Image 13 21
- PowerQuest Drive Image 15 23
- Chapter 2: QuickImage16 24
- Editing a Scheduled Task 26
- Deleting a Scheduled Task 27
- Creating Image Files with 29
- Drive Image DOS 29
- Creating an Image File 31
- PowerQuest Drive Image 25 33
- PowerQuest Drive Image 27 35
- PowerQuest Drive Image 29 37
- Advanced Options 38
- PowerQuest Drive Image 31 39
- Restoring Image Files with 41
- Restoring an Image File 42
- PowerQuest Drive Image 35 43
- Drag column 44
- PowerQuest Drive Image 37 45
- PowerQuest Drive Image 39 47
- Resize Options 49
- Copying Disk to Disk 51
- Procedure 53
- PowerQuest Drive Image 47 55
- PowerQuest Drive Image 49 57
- PowerQuest Drive Image 51 59
- Common Partition 63
- Management Tasks 63
- Displaying Drive Information 64
- Creating Extended Partitions 64
- Deleting Partitions 65
- Hiding Partitions 66
- Setting the Active Partition 68
- ImageExplorer 69
- Chapter 7: ImageExplorer62 70
- Modifying Images 71
- Chapter 7: ImageExplorer64 72
- Restoring Files or Partitions 75
- Verifying Image Files 76
- Deleting Image Files 77
- ImageExplorer Options 79
- Online Help 80
- Exiting ImageExplorer 80
- PowerQuest DataKeeper 81
- Monitoring Your System 84
- Creating Custom Backups 85
- PowerQuest Drive Image 79 87
- Mobile Support 88
- Restoring Backups 88
- Getting Help 91
- Exiting DataKeeper 91
- Additional Tasks 93
- Using International Keyboards 101
- Finding Jumper Settings 102
- Setting Up Removable Storage 103
- Iomega Drivers 104
- Magneto-Optical Disk Drives 106
- ASPI8DOS.SYS 108
- ASPI7DOS.SYS 108
- Troubleshooting 111
- Accessing Your CD-ROM Drive 112
- PowerQuest Drive Image 105 113
- IMPORTANT! 114
- Resolving Check Errors 115
- Partition Tables and Viruses 116
- Error Messages and Solutions 117
- PowerQuest Technical Support 119
- Contact Information 120
- PowerQuest Drive Image 113 121
- Index118 126
- PowerQuest Drive Image 119 127
- Index120 128
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