Appendix C: Troubleshooting108
Resolving Partition Table Errors
In some cases, PowerQuest technical support can help you fix partition table errors
without data loss. Check with them first before proceeding to the following steps.
To resolve some partition table errors, you must create new, error-free partition tables.
1
Make sure you have no viruses.
See “Partition Tables and Viruses” on page 108.
2
Back up the data on the affected partitions.
3
Delete the partitions.
You may need to use the FDISK program from a recent DOS version because earlier
versions of DOS may refuse to delete HPFS or hidden partitions.
If using OS/2, the OS/2 FDISK program may recognize the partition's corruption and
refuse to modify it. In this case, use the FDISK program from a recent DOS version.
4
Recreate the partitions.
5
Restore the contents of the partitions.
Partition Tables and Viruses
If partition changes made under one operating system are not reflected under the other,
and vice versa, it is possible that a master boot record (MBR) virus is present.
Use a virus check utility that can detect the latest viruses. If a virus is found, data loss is
likely. If a virus is found, perform the following:
1
Before removing the virus, run ScanDisk or CHKDSK under each of the operating
systems to evaluate the integrity of the partition.
2
Back up the files from any partition that passes the Check operation.
3
After backing up the files from all operating systems, remove the virus.
4
Run ScanDisk or CHKDSK under each of the operating systems again.
5
Delete and recreate any partitions which fail the check.
6
Reinstall the operating systems.
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